SIXTEEN11 – Q&A
“The Ultimate Collector Book: Volume V: HIStory from 1995 to 2000”
How many pages is the book?
The Ultimate Collector Book: Volume V contains 520 pages
The Ultimate Collector Book: Volume IV contains 684 pages
Which language is the book?
The Ultimate Collector Book Series are in English. However, as this is a collector reference books containing 95% pictures of items, you do not need to be fluent in English to purchase this book.
What does the book contain?
The Ultimate Collector Book Volume IV & V contain all items produced during the respective periods. From all music formats to tour merchandise including re-releases from other eras, Jackson 5, the Jacksons and other releases from MJJ Music.
The Ultimate Collector Book: Volume IV & V might have omitted a few items from the period indicated. It took over a year to compile the biggest list of collectables to date. If you have an item that is not in the book, please email Sebastian Mille at Sebastian.email@example.com
Does the book include the value of each collector?
The Ultimate Collector Book Series do not contains the value for each items. Who are we to set a price on each items? What’s valuable to you might not for another fan!
What do the Stars and boxes mean?
Here a clarification on what all the text under each items means:
Does the book come in hardcover?
Sixteen11 tried to keep the cost of the books as little as possible and the Ultimate Collector Book Series will not be available in hardback cover.
Does the book available is soft/digital copy?
We really wanted to make this book very special and very rare too so we selected a hard copy format to make the book itself a collector. So no, there is no soft/digital copy available and any soft/digital/scan copy available online will be removed immediately as it is a Copyright infringement.
Do you ship to my country?
Sixteen11 will deliver the book worldwide. If your country does not appear at the online checkout, please contact us and we will fix this for you.
What are the shipping costs?
Shipping costs are determined by your location. All books are shipped from the UK and Sixteen11 follow the price ranges set out by Royal Mail. Shipping prices include packaging.
Can I have a tracking number for my order?
Please note, that in order to keep shipping costs down for you, the customer, books are NOT send via recorded delivery, therefore there are no tracking numbers available for your order. If you would like your book to be shipped via a recorded service, please contact us before ordering to arrange a quote for this.
I have pre-ordered the book. When should I expect receiving my order?
The Ultimate Collector Book Series are on Pre-Order at www.sixteen11.com and all orders will be shipped as indicated on the store item description. The date will be confirmed to you by email.
Can I find the book in my country?
So far, The Ultimate Collector Book Series are only available at www.sixteen11.com and www.king-of-shop.com. If you wish to stock the book in your country, please contact firstname.lastname@example.org with your request. We only accept stockist orders over 10 copies of the book.
I have ordered the Ultimate Collector Book but I haven’t received it yet! Why?
Depending on the country you are from, sometimes it will take over 15 working days to come to you. All books are shipped from the UK. After 15 working days, before contacting us, please check with your local post office if they do not hold the item(s) for you.
My book arrived damaged, What should I do?
All our books are quality controlled 4 times before they are shipped to you. If a book arrived to you damaged, this is the responsibility of your post office.
You will need to either ask for a “damaged good form” at your local branch or at your post office website. We will help you as much as possible to make sure you get the compensation back from your local post office. You will need to have pictures of the damaged good, the damaged packaging and a copy of your Paypal invoice to full fill your claim.
Can I participate/contribute to future volumes?
Yes you can. You can send HQ pictures with your full name to Sebastian Mille at Sebastian.email@example.com – your name will appear in the volume in question under the acknowledgements/photo credits
Can I promote the book on my fanclub website?
Yes you can. If you wish to get more pictures and information, contact Pez Jax at firstname.lastname@example.org
Will there be more Volumes?
Yes! We have started with Volume V as 2015 is celebrating the 20th Anniversary of Michael Jackson’s HIStory album. We are so far planning 7 Volumes. Obviously, due to amount of work one volume required, this will be released throughout the years. We will keep you updated on Social medias and emails if you have already ordered from Sixteen11.
Sixteen11 Media Group
Can I submit ideas or books to the publisher?
Yes you can. Please contact Pez Greaves at email@example.com